Something I’ve heard from business owners lately is the problem they’re having “hiring their own replacement”. Initially, this sounds strange to me as I wonder why they’re doing that.
I can see if they want to retire or step back from the day-to-day operations or if they feel they have strengths in other areas they want to transition to. So, that’s ok. Otherwise, I wonder about their motivation. . .
I have been told that, to grow, business owners feel they need to manage more of their business functions and so they want to bring someone new in while the owner takes control of other business needs.
My response is usually, why not hire someone to do the things you are not good at and you continue to focus on the areas where you excel, and mostly enjoy? Often the answer is, and it makes sense, that they simply need more of what they’re doing, be it sales, customer service, product or service delivery, production, or business development. They’ve created a successful business model and as such need more talent to replicate that model and bring it to more customers.
When that’s the case, I suggest several approaches to ensure they know who to hire, and that they can accurately and productively pass on the knowledge and skills the new employees need to be successful.
The key to hiring the next “you” is not to find a clone and expect them to drop into the job and perform just like you., but to capture what knowledge, skills, and behaviors make you successful and then transfer those aspects over to the new person in a way they can absorb and apply.
You see, most experts think as experts when they should be thinking as a novice. I’ll explain. . .
It’s unlikely that anyone, no matter how much potential they have, will be able to replicate or replace you. They have to be taught, guided, and practiced to achieve the kind of success that came more naturally to you.
Here’s how I recommend the business owner gets started:
If you want to learn more about hiring methods and strategies, drop a note or give me a call. firstname.lastname@example.org or 980-435-1457.
David Koster is the owner and principle consultant of Team Learning Services. He has 30 years experience in the education and learning industry.